Pay Only for What You Use
No fixed plans. No surprises. Start with a free trial, then scale to millions — pricing adjusts automatically as you grow. AI customer service in 50+ languages, billed by the conversation.
Conversation Pricing
Volume discounts kick in automatically. The more you use, the less you pay per conversation.
Free Trial
Free
Evaluate risk-free
Up to 5,000
$0.30
per conversation
5,001 - 25,000
$0.21
per conversation
25,001 - 100,000
$0.12
per conversation
100,000+
Custom
volume discount
Cost Estimator
Adjust the sliders to estimate your monthly cost.
Add-Ons
Extend your platform with voice, additional languages, and priority support.
Voice AI
AI phone agent for inbound calls in any supported language
Language Packs
5 base languages included, upgrade to 15 or all 50+
Extra WhatsApp Numbers
1 number included, add more for multi-brand or regional coverage
Priority Support
Dedicated support channel with 1-hour response SLA
Enterprise
For large organisations needing unlimited channels, all 50+ languages, custom AI training, white-label branding, and on-premise deployment.
Contact SalesPricing disclaimer: All prices shown are indicative estimates and subject to change. Final pricing will be confirmed during onboarding based on your specific requirements, usage patterns, and deployment configuration. The cost estimator is provided for planning purposes only and does not constitute a binding quote.
Frequently Asked Questions
What counts as a conversation?
A conversation is a single continuous customer interaction within a 24-hour window. Multiple messages in the same session count as one conversation.
How does the free trial work?
We offer a free trial so you can evaluate the platform before committing. Contact us to get started — no credit card required.
Can I set spending limits?
Yes. You can configure monthly conversation caps and budget alerts in the dashboard. Your AI agent will gracefully hand off to human agents when limits are reached.
What languages are included?
The base plan includes English, French, Portuguese, Spanish, Swahili, and one additional language of your choice. Upgrade to 15 or all 50+ languages with language packs.
Is there a contract or commitment?
No long-term contracts. Usage-based billing is monthly. You can scale up or down at any time.
Ready to Speak Your Customers' Language?
Join businesses worldwide using Relai to deliver AI customer service in 50+ languages.