AI Banking That Speaks Your Language
Automate routine enquiries, verify securely, and serve customers in their preferred African language.
The Challenge
High call volumes for simple balance and transaction enquiries
Customer frustration with long hold times and language barriers
Expensive compliance requirements for identity verification
Limited service hours despite 24/7 customer needs
The Relai Solution
Secure Self-Service
Balance checks, mini-statements, and transaction history via WhatsApp with OTP verification.
Multilingual Banking
Serve customers in Zulu, Sotho, Swahili—they bank in their language.
24/7 Availability
AI handles routine enquiries round the clock. Humans focus on complex advisory.
Fraud Detection
AI flags unusual patterns and verifies transactions in real-time.
Projected Outcomes
50%
Cost Reduction
65%
Queries Automated
<5sec
Response Time
94%
Customer Satisfaction
Ready to Transform
Your Customer Service?
Join leading African businesses serving customers faster, in more languages, at lower cost.